Independently written reference guides for living in and visiting Ottawa. Each guide explains how a civic system or service actually works, and links to the official source for details that change.
How Ottawa 311 works, why the federal government’s presence causes so much misrouting, and how the Ontario-Quebec boundary across the river changes what a resident should expect.
How OC Transpo combines O-Train light rail with the Transitway bus corridors, why the river boundary matters for transit planning, and how to plan a trip in the capital region.
The authoritative Ottawa sources for municipal services and transit, how to tell a City source from a lookalike, and how to keep municipal, provincial and federal information straight.
How Ottawa’s O-Train lines and OC Transpo bus network fit together, how fares and passes are organised, and how accessibility and Para Transpo work.
How Ottawa collects garbage, recycling and green bin organics, how the garbage limit and yellow bags work, and where large items go.
How Ottawa declares and announces winter weather parking bans, what the on-street rules are, who clears what, and how to report a street that has not been ploughed.